Privacy Policy & SMS Terms & Conditions

Effective Date: [March 18, 2025]

1. Introduction

Bahama Plumbing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy & SMS Terms outlines how we collect, use, and safeguard your personal information, particularly regarding SMS communications.

2. Information We Collect

We collect information when you interact with us, including:

  • Personal Information: Your name, phone number, and email when you opt-in to receive SMS messages.
  • Usage Data: How you engage with our messages (e.g., confirmation of receipt, read status, and link clicks).

3. How We Use Your Information

Your information is used to:

  • Send you updates, promotions, and important notifications via SMS.
  • Provide customer support and respond to inquiries.
  • Improve our services through analytics and feedback.

4. SMS Terms & Conditions

4.1 Opting In

By opting into Bahama Plumbing SMS service, you agree to receive recurring messages related to our services. Message frequency may vary. You can opt-in by texting “STOP” to number that reached you or signing up via our website.

4.2 Opting Out

You can stop receiving messages at any time by texting “STOP” to number that reached you. After doing so, you will receive a confirmation message, and no further messages will be sent unless you opt-in again.

4.3 Help & Support

For assistance, text “HELP” to number that reached you or contact our support team using our contact form or (469) 375-4580

4.4 Message & Data Rates

Message and data rates may apply depending on your carrier. Please check with your mobile service provider for details.

4.5 No Guarantees on Delivery

Bahama Plumbing is not responsible for delayed or undelivered messages due to carrier issues.

5. Data Sharing & Security

We do not sell, trade, or rent your personal information. We may share data with trusted service providers who help us operate our services, provided they maintain confidentiality. We use industry-standard security measures to protect your data but cannot guarantee 100% security.

6. Your Rights & Choices

  • Opt-Out: Unsubscribe from SMS messages anytime by texting “STOP”.
  • Access & Correction: Request access to or corrections to your personal data by contacting us using our contact form.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website, and we may notify you via SMS or email.

8. Contact Information

If you have any questions about this Privacy Policy & SMS Terms, please reach out to us:

613 Ferris Ave.
Suite 200
Waxahachie, TX 75165
817-373-5556